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Directions & Hours

Retail Store Hours

The retail store will close @ 5 PM on 6/14/2018.

The retail store will be closed on 6/16 and 6/23 to participate in the Ride for Roswell.


Retail/Repair Hours

Monday- Closed* 

Tuesday- 11 AM - 7 PM

Wednesday- 11 AM - 7 PM

Thursday- 11 AM - 7 PM

Friday- 10 AM - 5 PM

Saturday: 10 AM - 2 PM

Sunday: Closed

 * In store pick-ups can still be made until 4:30 PM on Mondays, and from 9 AM to 11 AM on the days the store opens at 11 AM. Please ring the doorbell to the left of our front door. Retail and Repair services will be available once the store opens.


 Customer Service for Internet and Local Pickup Orders

**please note we are experiencing technical issues with our phone lines***

Phone calls are answered between 9 AM and 4:30 PM Eastern Standard Time, Monday through Friday.

Email Hours: Emails are normally answered within 24 hours


Directions to 2749 Military Rd, Niagara Falls

From Buffalo (about 20 minutes)

Take the 190 N to Exit 23, Turn right onto Packard Rd. Turn left onto Military

From Canada (10 minutes from the Lewiston-Queenston Bridge, 2 minutes from Whirlpool bridge)

From Whirlpool Bridge: After crossing the whirlpool bridge, Turn right onto Whirlpool St, and then immediately turn left onto Ontario Ave (0.7 mi). Keep right to stay on SR-182 / Ontario Ave (0.6 mi). Turn right to stay on SR-61 / SR-182 / Hyde Park Blvd (0.1 mi). Turn left to stay on SR-182 / Porter Rd (2.2 mi). Turn left onto SR-265 / Military Rd (0.0 mi)

From Lewiston-Queenston bridge: After crossing the Lewiston-Queenston Bridge, continue on the 190S. At exit 23, take ramp right for RT-182 / Porter Rd toward Packard Rd (0.2 mi). Keep straight onto Niagara Expy (0.2 mi). Bear left onto CR-82 / Packard Rd (0.2 mi). Keep straight onto SR-182 / Packard Rd / Porter-Packard Rd (0.0 mi). Turn left onto SR-265 / Military Rd (0.0 mi).